• 50 advance to be paid at the time of booking.
• Air fair is calcualted at the time of proposal creation and is subject to change at the time of booking.
• 100 payment is to be made for domestic packages before 35 days of departure date.
• 100 payment is to be made for international packages before 45 days of departure date.
• In case of cancellation standard cancellation policies will be applicable or may be changed as per the policies

Note: Booking Amount may vary as per daily deals/offer 

VALID PASSPORT AND VISA

It is entirely your responsibility to ensure that you have the appropriate passport, which is valid for at least nine months beyond your proposed return date to India with necessary VISAs and immigration clearances (whichever is applicable). Our Company reserves its right to refuse to apply your VISA after its initial screening of the s, if it finds that the s being supplied by you are not credible or upon any reason which the company deems fit.

Please ensure that your passport is valid as described above and there are sufficient number of blank pages, should not be tempered/damage/soiled/ torn/missing pages or any other type of damage. Further adequate care should be taken if passport has any observation, validity more than 10 years, ECR required or any other mismatch. Handwritten passports or passports with validity of more than 10 years or thumb impression are not accepted and in such cases the passport needs to be renewed.

Our Company shall take an appointment with the concerned embassy or with the VFS as the case may be. However, it is advisable that before you go for bio metric there is no cut, wound or mehandi applied on your hands.. Also if you being accompanied with your Children below 5 years, up to 16 years of age have certain special procedure for which we request you to please visit the VFS or Embassy site.

The final right of entry in any country is vested with the immigration authorities at the destination country. At times there may be deportation despite of granting VISA and/or boarding pass at destination port or VISA with-holding, refusal or delay by the Embassy Concerned due to the reasons best known to them for which the company cannot be held liable for any loss/damage being suffered by you.

Further, we have also contracted with legal companies who on your request may assist you in submitting your VISA application for which you shall be charged separately. Such charges may include not only VISA charges but also cost inured for the service charge. The assistance provided by the experts and professional would be with respect to preparing of s and submitting of the VISA application based on the s provided by you. It is understood that there is no guarantee or assurance being provided by the Company, or our service provider that, if applied through them you shall get the VISA as granting or non-granting of VISA is the sole prerogative of the Embassy. The professionals shall only assist you to put your case in the best possible manner on the basis of the s provided by you. Even if you do not get your VISA, you will be liable to pay both the VISA fees and services charges as applicable which are non-refundable. Further, the amount due in respect of the VISA fees shall be paid by you separately to M/s HRG Legal. Please note, granting or rejecting VISA&rsquos and immigration clearance is the sole prerogative of the concerned Sovereign Government, and the company shall not be responsible for non-granting of VISA or any consequential loss being suffered by you.

You should ensure that you submit all the relevant s and photographs within the prescribed time limit as mentioned in the ation check list, given to you at the time of booking of the tour.

It is your responsibility to provide company all the additional information details and s which you posses to support the VISA application. The company cannot be held liable for any clerical error regarding names, attachment of wrong photograph, duration, and types of VISA (Single/multiple entry) occurs in the embassy. It is your duty and responsibility to check VISA, their validity, details and the correctness thereof. All the consequences of refusal of grant of VISA is on you including the corresponding cancellation charges.

In the event of the application for VISA being made by you or the Company on your behalf, if rejected by the concerned Embassy or Authorities due to inadequate supply of s furnished by the applicant or due to any other reason whatsoever, the Company shall not be liable or responsible for the same.

You further give your consent that if in case the passports are required to be mailed for VISA&rsquos/POE to different cities, Company has the right to courier the same by a reputed courier agency and in case of loss or delay of the passport arising out of such transmission, Company shall not be held responsible or liable to compensate the holder for any loss whatsoever.

The position in respect of cancellation of tour by you due to non-availability of travel s would not change only by virtue of you having applied for such s through the Company.

In case VISA is being applied by you/passenger, it is your responsibility to check & re-check all the s, application submitted by you in-person. You must send copy thereof immediately to us through Whats App, mail, physically handing copy thereof to us or through any such means.

TYPES OF TOURS OFFERED BY OUR COMPANY

Our company offers both customized and budget tour package. The budgeted tour package is a low cost package and the services offered along with budget package are not as superior as compared to the customized package. If you wish to avail the high ended luxury package we would recommend you to opt for the tailored tour packages as per the needs, luxuries of the passenger which shall cost you on the higher side and may include private transfers, superior grade hotels and personal guide as desired and requested by you. Please be further informed that the private transfers generally means point to point transfers, it shall not mean that there is a vehicle at your disposal 24*7. It specifically means that a vehicle shall be made available to you from point to point as specified in the itinerary. However, if you choose the option for car at disposal the same shall be available at your request and subject to confirmation from the Destination Management Company.

In budgeted packages all the transfers shall be coach transfers/sharing transfers and seating capacity of the coaches shall depend upon the number of passengers traveling in the tour. In some places air cooled coaches are used. If you are booking your tour package for Europe, USA or Australia there are may be long drives that may stretch 7-8 hours or more depending upon the itinerary you choose. In the interest of the fellow passenger smoking or consuming alcoholic beverage shall not be allowed. In budgeted group package, choice of airlines and Hotels may not be available, unless opted by you for the same, subject to availability of the same at the prevailing price. Sightseeing tours are organized as drive through panoramic city tour with a few photo stops. In countries such as Europe, USA there are orientation city tour where passengers can see the monuments from outside at places drop to shop is also allowed for a strict time interval as defined in the itinerary. For groups traveling to Europe and USA our company holds and reserves its rights to re-assess its capacity to operate to the tour group thirty days before the travel date to ensure formation of adequate number of passengers traveling in the group.

Company reserves its rights to cancel the group package being booked by you, if in case they are not having adequate number of passenger for traveling/operating the group which is usually 30 days before the travel date. In such a case Company may offer an alternative tour package or shall make refund of the entire tour cost component being paid by you after deducting the VISA charges and facilitation charges However, such cancellation of the group tour by the company shall not give you any right to claim damages on account of loss of time or any other ground.

TOUR COST INCLUDES AND EXCLUDES

All services provided to you shall be as per those specified/confirmed and paid by you as detailed in the itinerary and travel voucher being handed over to you. Example, if you avail any service such as porterage, room service, laundry, charge, a-la- carte meals, alcoholic beverages, bottled water, soft drinks, paid toilets etc or anything that is not specifically shown as included in the Tour Cost, then the payment for the same will have to be made by you.

COMPANY RESERVES THE RIGHT TO CHANGE THE ITINERARY WITHOUT ANY PRIOR NOTICE TO YOU

We reserve the right to alter, amend, change or modify the tour package and itineraries before or during the tour. We will make all reasonable efforts to notify you promptly of such changes/ events sufficiently in advance during booking or prior to departure of the tour, and we will solicit your full co-operation in accepting such circumstantial changes. Therefore, no grievance with respect to change in itinerary/ service change which we are constrained to make, will be entertained from you during or after the tour. Such changes may be necessitated due to factors beyond our control such as force majeure events, strikes, fairs, festival(s), sport event(s), weather condition(s), traffic problem(s), overbooking of hotel(s) flight(s), cancellation, re-routing of flight(s) or railway, closure of/ restricted entry at a place of sightseeing etc.

FOREIGN EXCHANGE:

Our company recommends you to take foreign exchange partly in foreign currency and partly in traveler&rsquos cheque / traveler&rsquos card. It is advisable to arrange for the same at least one week prior to the date of departure. Traveler&rsquos cheque can be enchased overseas for normal fee and can be further replaced/reissued, in case stolen. However, our company owes no responsibility for any such services. The terms and conditions of such traveler&rsquos card/cheque issuer shall be applicable.

The prices quoted by the company in its brochure, website, advertisements are in US or in equivalent foreign currency or in equivalent INR taken at a notional rate at time of designing/procuring package. Company further reserves its right to change these prices in case of increase in rate of foreign exchange or due increase in surface transportation prior to date of departure. Our company reserves its right to increase the tour price without prior notice you.

The package cost being offered by our company is based on the prevailing foreign currency rate at the time of designing the said package which may differ at the time when you book the package or make the final payment. Accordingly, the difference in the foreign currency is payable by you as and when demanded by the company.

TOUR COST COMPONENT:

As per the guidelines issued by the Reserve Bank of India, all residents holding Indian passport are entitled to avail an amount not exceeding USD 250000 or an amount to its equivalent in one calendar year for one or more private/leisure visit under the Liberalized Remittance Scheme. You have to submit your request on pre-printed LRS/Basic Travel Quota forms, which has to be completed by you and is to bear your signature. The company shall forward the said form to the authorized money changer, so as to get the required amount of the foreign exchange for meeting the tour cost component which is to be paid in foreign currency.

TRAVEL INSURANCE:

If you are traveling to UK & Europe the price of basic travel insurance policy is included in the cost of the package booked by you up to the age of Passenger of less than 60 years. In case passenger is 60 & above age additional age linked premium is payable by the passenger. The travel insurance being provided to you is with add-on benefit of Trawell Tag Cover-more with its assistance services and ancillary products which is underwritten by an IRDA Authorized Underr. (Insurance is a subject matter of solicitation. For details of risk factors, terms and conditions, please read the policy terms and conditions carefully before concluding a purchase)

Our company is merely providing facilitation to get cover insured at the instance of passenger with no other role or liability. This means you have a direct contractual relation with the insurance company and you have to directly submit claim to insurance company. Further, the insurance company shall directly pay the settlement amounts to you, and if in case there is any dispute between you and the insurance company in regard of the amount of compensation or any other dispute, the same shall settled by you at your own expense with the insurance company. At no point in time should you ask the company to bear any cost whatsoever in case of any arrangements to be made for the transportation of the dead body inter-alia including the expenses incurred for procuring of the death certificate, post mortem etc. We cannot be held responsible for not extending any help for the same, neither our company shall be held responsible in case any of the relatives wishes to visit the country where the tourist has expired, all the necessary arrangements shall be made by the said relative only at its cost.

You have to check the terms of the insurance policy in case of any discrepancy. It&rsquos the sole responsibility of the insured to put the same in knowledge of the insurance company and get the same rectified, the company would not be responsible for the loss caused to the insured due to such discrepancy, if any.

For countries such as Europe & UK the cover of overseas medical insurance is mandatory for all the travelers irrespective of their age. However we recommend that every outbound traveler must buy travel insurance policy for the period traveling.

INTERNATIONAL SIM CARD:

We, in order to facilitate our customer&rsquos outbound travel, make available SIM cards for international use which is a third party product and is introduced directly by the seller company. Before buying the same from our company we request you to read the terms and condition of the company as the same are the subject matter of solicitation. You are free to purchase any such article from market. In case it is purchased by you through our company, we request you to make enquiries from the company directly and buy the same after being satisfied.

Our Company shall not be held responsible or liable for any sort of defect in the product, in services, billing or any other complaint. For any such query you will have to directly to the seller company.

CANCELLATION POLICY

Company reserves its right to cancel the booking being made by you or even amend the same, if necessary without assigning any reasons thereof. Such amendment or cancellation may be due to circumstances beyond the control of the company. As per the policy of the company, the company in its best endeavors shall book alternate Hotels for you, after confirming the dates with you. However, at no point of time shall our Company shall be responsible or liable to pay any compensation or damage or any other expense or business loss suffered by you due to the cancellation or amendment of the tour package booked by you.

CANCELLATION OF BOOKING BY YOU

In case you wish to cancel the tour package booked, you must notify us in writing through email. Only after the receipt of the same by our company staff, it shall be deemed that the said communication has been received by our company.

The cancellation charges shall apply, irrespective of the reason for cancellation whatsoever, including medical emergency or pregnancy. You understand and acknowledge that these charges are genuine and are the pre-estimate of the damages that our Company will suffer on account of cancellation being made by you. Further in group bookings, if the cancellations are being made due to any reasons, it shall increase the cost of the entire group which cost cannot be burdened upon other group members traveling, so the cancellation charges are on higher side in order to mitigate that loss which the company has to bear on account of you not traveling. However, our company in its best endeavor tries to mitigate the loss as minimum as possible on you in terms of the cancellation policy. You further univocally understand that the said cancellation charges shall be paid by you without any dispute and the same are explained to you at the time of finalization of the itinerary. If the tour is 100% confirmed and delivered there shall be 100% Cancellation charges.

CANCELLATION DUE TO REFUSAL OF VISA BY THE EMBASSY

Granting and rejection of VISAS is the sole discretion of embassy. Our Company only acts as a facilitator for obtaining the VISA. The company shall, under no circumstances, be held liable or responsible for rejection of VISAS and any other related incidental or consequential loss, damage, cost or expense. You are required to submit copy of VISA granted to you.

If the rejection of VISA is intimated by the embassy within the cancellation period specified above, then the cancellation charges as appearing shall be applicable. You are required to submit Refusal of VISA to us. For the purpose of ascertaining the applicable cancellation rates, the cancellation under this head will be deemed to have been made only when we receive the intimation of VISA rejection from the embassy. Subsequently, if you choose to re-apply for the VISA, then in that case the cancellation charges if any, shall be borne by you from the date of second refusal, if any. If in case we have received no intimation from the embassy of accepting of VISA application before the departure date of the tour, then in that case the maximum cancellation charges shall apply.

CANCELLATION FOR WANT OF BALANCE PAYMENT

The tour package booked by you, can be canceled for want of balance payment of tour package, wherein after subsequent request you have failed to deposit the balance payment In such a case we reserves the rights to cancel the tour package and shall recover the balance amount, if any from you after adjusting the advance received.

Please note that after applying the cancellation policy, if there is any amount which is to be refunded it shall be remitted only by way of a cheque/bank transfer which shall be drawn in the name of the person whose name the booking is made. Company shall not take any request of remittance of the amount to any third party or of remittance in form of cash as the same is against the company policy.

TRAVEL DOCUMENTS/ OTHER BELONGINGS AND GENERAL ADVISORY

You are responsible for your s and you have taken the risk and responsibility of your baggage, belongings currency and valuable s at all times during the tour whether during the travel on airline, coach transfers or during the stay in hotel. If any case due to any of the foregoing reason or otherwise you lose essential s such as passport, VISA, tickets etc. you shall be solely responsible for such loss It is also submitted that our company cannot be held liable for any loss or damage caused to you because of theft, accident, and negligence due to any reason whatsoever. Notwithstanding the above if in case said loss is covered by the insurance company you may be free to file your claim directly with the insurance company and take independent remedies with respect to the same. It is reiterated that your contract with the insurance company is independent and the terms and conditions of such contract may govern your claim.

It is advised to keep photocopy and also soft copy with you and with your relatives of all travel s. For carrying foreign exchange, plastic currency, traveler cheques it is advisable to carry purchase receipt also.

You are further advised that if in case your baggage is lost or misplaced at any point of time it is solely your responsibility to take all appropriate measures including lodging of the complaint with the appropriate authorities. It is further expressly being mentioned that in such event the tour operator shall not be in a position to escort you to lodge a complaint, as it would compromise the convenience and time of the group.

It shall be solely your responsibility to hold valid travel s such as passport, VISA, airline tickets, insurance etc. to enable you to travel on the tour. It is reiterated that in certain countries valid passport shall mean a passport having a validity of at least six to nine months beyond the scheduled departure of your tour. Further also note that in case the cancellation is to be made by you for non-satisfaction of the above conditions, the cancellation charges shall apply as per the cancellation policy of the company. We suggest you to declare valuables to the airlines at time of check-in and pay additional charges, if any to the airline so as to enable holding airlines responsible. Without this airlines may invoke limitation of liability production as per international provisions.

MEALS:

In outbound country travel we cannot assure you special Indian meals of the same taste which is available in India. You need to understand that the meals available in foreign land shall be different in taste and variety, neither our company can assure a special meal, as the menus are pre-set by the DMC nor can we guarantee a special diet as the same is provided at the complete discretion of the service provider.

However, we do take the request of meal preference and convey the same to our service provider who tries to provide you the same, subject to its availability and the same is to be informed at the time of booking itself. Also note that number of meals including breakfast provided by the hotels is always corresponding to the number of nights booked by you. As it&rsquos a standard practice that Hotels do not provide breakfast on date of check-in. Our Company further reserves the right to change the meal arrangement, where circumstances compel us to do so. Company at its sole discretion may give a 10 GBP, 10 Euro or 10 USD (as the case may be) per person for dinner, if you are not choosing optional tour activity this is applicable only on specific tour destinations such as Europe, USA and UK . However, the same needs to be informed at least one day prior (2) day in advance.

LOSS OF BAGGAGE DURING AIR TRAVEL AND SURFACE TRAVEL COACH /VAN

Our company shall, in no circumstances whatsoever, be liable to you or any other person traveling with you, for loss of baggage by the airline or during coach transfers within city or otherwise. We shall not be liable for the loss or any inconvenience suffered by you in this regard. However, you shall be free to pursue your remedies independently against the concerned service provider and to lodge a claim with the insurance company for loss and damages.

AIRLINES:

Under no circumstances whatsoever shall the Company be held liable to you or any person traveling with you for any loss of baggage being caused by the airlines, failure to provide meals of your choice by the airlines, and the Company is also not liable for any damage being caused to you by the airlines by way denying boarding of the flight due to any reason whatsoever or because of downgrading due to overbooking or if in case the airlines fails to accommodate you despite you having the confirmed ticket. The Company shall also not be responsible for quality or quantity of meals offered by the airlines and nor for flight rescheduling, flight cancellation, change of flight schedule or routing. Under all such circumstances, our company shall not be held liable for any loss/inconvenience suffered by you or by the people accompanying you. However, you shall be free to pursue your remedies against the concerned airlines at the appropriate forum at your cost and peril without making our company a party. The distance mentioned in hours is indicative of approximate time of travel which may vary as per the prevailing air traffic and weather conditions. In group tickets web-check-in may not be available. Seat allocation is not undertaken at our end as it is at discretion of airlines.

Also, please be informed, well in advance, that if there is any unusual delay or cancellation of flights or delay in landing of the Air Carrier which results into curtailment of days/nights in the tour package being booked by company, we cannot be held liable to compensate you for the said loss as the same is not in the hands of the company.

BAGGAGE POLICY FOR COACH TRANSFERS:

Coaches have a limited space for luggage it is advisable that you travel lightweight and preferably carry only one suit case and one soft hand bag per person as it can be easily accommodated inside the coach. The ideal size of the baggage which we recommend is 158 cms (width +length +height). The ideal weight which shall be permitted in 20Kg Check-in Baggage plus 5 kg Day Pack.

We cannot be held liable for loss or any damage of the baggage during your transfers. It shall be the sole responsibility of passenger to lodge complaint with local authorities, police, hotel/ airline/DMC regarding loss or damages to the property. Since tour coordinator is to lead the group activities he will be unable to extend any personal assistance. Neither our company nor DMC can be held liable in this regard. It may be noted that insurance company, as the case may be, settle claims directly with the passenger of course in terms of insurance policy only.

COACHES FOR TRANSPORTATION INTERNALLY WITHIN THE CITY

In our best endeavors our company engages in only air-conditioned coaches for transfers within the city and from city to airport and vice-versa. However, Our Company takes no responsibility for break-down of the same due to any reason. The coaches provided by the Destination Management Company (DMC) are generally 7to 10 years old.

Also be informed that in group tours seat numbers are allocated on rotation basis. In countries such as Europe & USA the maximum traveling time by coach is 8 to 10 hours or more in a day under normal road and traffic conditions. If you or any of your co-passengers misses any service due to unpunctuality, our Company shall not be liable to refund any amount. Neither shall we be liable to refund any amount or pay any compensation/damages for any change in itinerary nor for missing any service due to the unpunctuality or actions of your co-passengers for any delays due to any reasons. The transfers being provided are generally Seat in Coach (SIC) on sharing basis. In case of sharing transfers one may have to wait for longer duration, in case of coach transfer from airport to hotel as all the passengers need to clear the immigration check and assemble at the airport meeting point.

You are advised to cooperate with tour coordinator working on behalf of the Destination Management Company (DMC) to enable him hassle free coordination.

HOTEL:

Company reserves the right to change the Hotels being suggested in the itinerary as the same are always indicative to the category of the Hotels the company shall be providing not that the company is bound to provide the Hotels mentioned in itinerary. Company shall provide a Hotel with a similar category at all times.

Company selects Hotels for your stay at locations, as provided by its Destination Management Company (DMC) for various reasons, in countries such as Europe and USA the hotels chosen are away from the city center as they are comparatively cheaper in comparison to the Hotels situated in the downtown or main city center area, which at times leads to long drives between the Hotel and the main city. At the time of check-in of the Hotel we request you to follow instructions of coordinator and hotel staff. It may take some time for them to give you room due to peak season and heavy footfall, you have to cooperate and wait until room is allocated. At times there may not be air conditioner or fan due to climatic conditions.

The standard check in time for Hotels across the globe is 14:00 Hrs onwards and the check out time is 12:00 Hrs latest or before that. Hotels may not provide you breakfast on the day of check-in unless and until you have requested for an early check-in for which you have to pay additional charges.

Hotel may ask for security deposit, any damage in the hotel the cost of it will be adjusted while refunding security deposit by the hotel. Adjacent, interconnecting, king bed size, no smoke cabins may be provided, if available with the Hotel. Hotel management may charge for these requests.

It is further understood that the actual distance of each Hotel from the city center is known and is already disclosed to you with the help of hotel website by our staff.

The company shall arrange alternate accommodation in a &ldquosimilar type&rdquo or &ldquosimilar category&rdquo Hotel. Notwithstanding, anything similar herein means similar Hotel accommodation costing almost similar rates. It does not here mean or imply that the location of similar Hotel shall be in the same vicinity of the Hotel tentatively mentioned.

Notwithstanding the above, if in case in the process of changing the hotel, we shall try to provide you the best possible hotel of a &ldquolike&rdquo or &ldquosimilar category&rdquo or at times shall even upgrade your hotel. In case, despite of our best efforts there is degradation of the Hotel, in comparison to one which was earlier booked, the differential amount shall be returned to you. It will be calculated by comparing on-line rates of both properties as on particular date. The liability of the company in such a case shall be limited only to the differential amount, if any. However, for any increased tariff paid, the Company shall shoulder the additional burden as goodwill gesture.

Also note, most of the Hotels worldwide and also the Cruise vendors may request you to give a security deposit at the time of check-in which can be either in the form of local currency or by way of charging the credit card, which is refundable/ returnable at the time of check out, after adjusting the dues, if any. It is implicit that the security amount to be deposited at the time of check in of the Hotel is not included in the package cost for which you have to make your own arrangements. It is further informed that in case you wish to enquire the exact security amount to be deposited, we would request you to check hotel website or speak directly with the concerned hotel

Our Company shall not be held liable for the room conditions or any of its amenities. If there is any issue with any of the amenities in the Hotel rooms with respect to Wi-Fi, Air Conditioning, Security or any other such facilities, the same shall be brought to the knowledge of the Hotel management, who shall in its best effort and endeavor try to resolve the problem, if any.

HEALTH AND FITNESS

It is further understood that the onus shall lie upon you to disclose to the company about any such ailment or medical issue which may affect your ability to fully enjoy the tour services. On such disclosures being made by you, Our Company reserves the right to cancel the bookings being made by you for the entire group. Further, if necessary, our company also reserves right to ask you to undergo medical test and to also provide a medical certificate of fitness for travel, if need be.

However, it is not our obligation to check your medical condition and if you suffer any injury on the tour or in case you are unable to enjoy any part of the tour due to your medical conditions, we shall not be liable to compensate you or refund any amount to you for non-utilization of service. It shall be deemed that you have yourself chosen to skip the particular service and it is a case of &lsquono-show&rsquo wherein the company shall deduct 100% amount on account of the service.

If in case your health is in deteriorating condition at the time of boarding the flight, the airline carrier may even decline to accept you on medical grounds. We request you to go through and understand the terms and conditions of airlines carriers, as we shall not be held responsible for any consequences that you may suffer.

LIABILITIES:

You are advised to read carefully all the terms and conditions in order to understand your duties, responsibilities and risk before signing of the contract. Our company is a tour organizer and we shall not be held liable for any loss, injury or damage with respect of life, limb, property, sickness, discomfort, additional expenses incurred by you or for any direct, indirect, consequential loss or damage of any kinds suffered by you howsoever. In case our liability arises from this contract, it is understood that it shall not exceed the total amount paid for the tour by you. Further in no case or circumstances shall Our Company can be held personally liable for any indirect, special or consequential losses or damages whatsoever.

Our company shall not be liable to you for refund, compensation, claim if the number of days is reduced, postponement or re-routing of any transport service due to any reason whatsoever. Our company is acting as a booking agent for the overseas tour operator/travel component supplier and at best can be described as a holiday organizer. Please note that the information being given on the website and the printed brochures is what company is being briefed about by the Destination Management Companies (DMCs), and if in case any information as being provided in the brochures or website of the company is not accurate, our company shall change the same as soon as it comes to the knowledge of the company. However, Our Company cannot be held liable for loss or damage being suffered due any such information. It is understood that Our Company does not control or operate any Airline, neither does it own any shipping company, coach or coach company or Hotel or Transport Services, and as such if any loss or damage is being caused due to such carriers or Hotel, Our Company cannot be held liable.

TOUR CONDITIONS:

You will have to strictly follow the tour program and comply with the terms and conditions of the various contractors/ third party vendors such as Hotels, Airlines, Destination Management Companies, Cruise, and Insurance etc.

You are further requested to be punctual and adhere to the time-lines of the tour. In case of you not being punctual you may miss your flight, your coach and your meal etc for which you cannot claim any damage from our company.

You understand that you are traveling in the group, and you shall not behave in a manner which causes distress or annoyance to other tour participants. In case you behave in a manner which is rowdy and indecent, you may be asked to leave the group at your cost and peril.

It is understood that there shall be no refund or compensation whatsoever for unutilized services whether as a matter of choice or caused by your fault or compelled by circumstances such as ill-health, weather or any other reason.

GOVERNING LAW & JURISDICTION

This Agreement and any matter relating thereto shall be governed, construed and interpreted in accordance with the Laws of India. You agree that in the event of any dispute on difference between the parties the exclusive jurisdiction of the courts/tribunals shall be of Gurugram only.

DISCLAIMERS:

We take all reasonable care in preparing the brochure(s), web pages and other s and in describing the services therein. However, we are not liable for any typographical/printing errors. Further, we go strictly by the terms and conditions, and in case our staff has assured you of anything which is contrary to the terms mentioned herein, we shall request you to obtain the same in writing in order to avoid any confusion at a later stage.

NO LIABILITY OF THE COMPANY FOR THE SERVICES PROVIDED BY THE THIRD PARTY

In the event, if any booking is being made by you for travel service, also including but not limited to the insurance policy, international SIM card which is controlled and operated through any third party operators like adventure sports etc. the terms and conditions of such third party operators, including their payment schedules, cancellation polices, refunds etc. shall be applicable to you in addition to these terms and conditions and we cannot be fastened with any kind of liability for the same.

*Note*:Airline ticket pricing is dynamic. Fares are valid as of now and might change at the time of issuance.

If you Cancel your Holiday

Booking Amount: Non- refundable

• 31 days or more before date of departure : 5 % of total cost or INR 2500 per person (whichever is higher) cancellation fees will be charged from customer.

• 30 - 25 days before date of departure : 50% of total cost

• 25 days or less before date of departure : 100% of total cost

Hotel Cancellation: As per hotel policies

Not valid for non- refundable bookings

Note: Customer will be provided credit note of full amount (Only if credit note is issued not bank refund)

NO LIABILITY OF THE COMPANY FOR THE SERVICES PROVIDED BY THE THIRD PARTY

In the event, if any booking is being made by you for travel service, also including but not limited to the insurance policy, international SIM card which is controlled and operated through any third party operators like adventure sports etc. the terms and conditions of such third party operators, including their payment schedules, cancellation polices, refunds etc. shall be applicable to you in addition to these terms and conditions and we cannot be fastened with any kind of liability for the same.